Article ID: 116562, created on Jul 26, 2013, last review on May 3, 2014

Symptoms

Customers cannot delete own domains they added to their account in POA because there is no 'Delete' button in domain properties in Control Panel.

Resolution

Enable the 'Ability to remove domains from customer CP' system property in POA Provider Control Panel at System Director > Configuration Manager > System Properties.

Cause

Provider disabled the 'Ability to remove domains from customer CP' system property in POA.

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