Article ID: 116553, created on Jul 25, 2013, last review on May 8, 2014

  • Applies to:
  • Operations Automation

Symptoms

A customer imported existing Exchange public folder in POA, however, they are not visible in Customer Control Panel and corresponding POA background task 'Actualize list of public folders for organization' fails with the error message like provided below:

Public folder '/P001000101/Reports/Finance.' has invalid name

Public folder '/P001000101/Reports/Finance / Sales' has invalid name

Resolution

Correct the name of the problem public folder using native Exchange tools: - Outlook - Outlook Web Access - Exchange Management Shell - Exchange Management Console

Then resubmit the failed task in POA.

Cause

The public folder mentioned in the failed POA task has illegal name: - It ends with the '.' (dot) sign - It contains '/' (slash) character - It ends with ' ' (space) character

Search Words

Public folder has invalid name

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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