Article ID: 116522, created on Jul 22, 2013, last review on Sep 18, 2014

  • Applies to:
  • Business Automation

Symptoms

Provider created Service Plans in PBA with names containing words and numbers. Being sorted by plan name the plans are listed in Control Panel in the following order:

Hosting Pack 100

Hosting Pack 20

Hosting Pack 200

Hosting Pack 205

Hosting Pack 21

Hosting Pack 3500

Hosting Pack 380

Provider expected that Service Plans are shown in the following order being sorted by plan name:

Hosting Pack 20

Hosting Pack 21

Hosting Pack 100

Hosting Pack 200

Hosting Pack 205

Hosting Pack 380

Hosting Pack 3500

Cause

PBA sorts string elements in lexicographical order (dictionary order, alphabetical order). This algorithm is used to sort any kind of strings in PBA.

The order of plans in PBA Control Panel sorted by plan name like in the example above conforms to lexicographical order.

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