Article ID: 116422, created on Jul 11, 2013, last review on Aug 12, 2014

  • Applies to:
  • Automation

Release Notes

Full Release Notes can be downloaded here.

Exchange Server 2013 Unified Messaging Integration


With PA Exchange Server 2013 Unified Messaging Integration 1.0, the support of Unified Messaging is added. Unified Messaging enables users to use voice mail and other features, including Call Answering Rules and Voice Mail Preview in Text. Unified Messaging combines voice messaging and email messaging into one mailbox that can be accessed from many different devices.

PA provides functionality required for the APS module for Unified Messaging. This APS module is not a part of PA and should be requested separately.

The integration of Unified Messaging in PA is done through APS, which means that the SaaS module must be installed. The following main features of Unified Messaging can be delivered and managed through PA:
  • Access to voice mail messages from Outlook, OWA, and Lync clients
  • Voice Mail Preview in Text
  • Call Answering Rules

Dependences and Pre-Requisites

The Exchange UM 2013 Application requires:
  • POA 5.4.13_hf116387 or later
  • Hosted Exchange 2013 POA hosting module
  • Microsoft Lync Hosting Pack Application version 1.0 or higher

Obtaining

To obtain the Exchange UM 2013 Application Package, contact your Parallels Support account manager.

Installation

To install the Exchange UM 2013 Application, use the instructions provided in the PA Exchange Server 2013 Unified Messaging Integration Provider's Guide.

Help Resources

PA Exchange Server 2013 Unified Messaging Integration guides are available here: http://download.pa.parallels.com/poa/.

All Exchange Server 2013 Unified Messaging Integration Release Notes

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