Article ID: 116355, created on Jun 27, 2013, last review on Oct 17, 2016

  • Applies to:
  • Operations Automation
  • Business Automation


The Third-party plug-ins pre-check failed during upgrade of Billing.


The installed third-party plug-ins were found during the pre-check. Some plug-ins you are using are incompatible with the version of Billing you are going to upgrade to.


To perform the upgrade, all third-party plug-ins should be rebuilt to be compatible with the new Billing version. For that, do the following:

  1. Prepare the development environment.

    • If you are upgrading to 7.0 version:

      a. Create a new development environment (do not install SDK on the host with BA installed) as described in OA Premium 7.0 Domain Plug-In SDK (C++).

      b. Install OA 7.0 Plug-Ins SDK there. You will require the script attached to this KB (the script is valid for 7.0 version only!)

    • If you are upgrading to Billing versions earlier than 7.0:

      a. Log in to your development environment used for building custom plug-ins as root.

      b. Maximize the console window to fit the full screen height.

      c. Upgrade Billing on the development environment to the new version. Use the upgrade guides for respective versions:

      If upgrading to 6.0 and later versions - use the 6.0 Upgrade Guide.

      If upgrading to 5.5 and later versions - use the Upgrade Guide at 5.5 Doc portal.

      If upgrading to 5.4.15 and later versions - use the Upgrade Guide on the 5.4 Doc portal.

      If upgrading to version earlier than 5.4.15 - use the Upgrade Guide on the 5.4 Doc portal.

  2. Update the SDK on the development environment to the new version.

    • For Billing 6.0 and later versions, SDK will be upgraded automatically during the upgrade of Billing.

    • For the Billing versions earlier than 5.4.15, do the following:

      a. Copy the SDK installer pba-sdk-installer-{version}.sh to the environment.

      b. Run the installer:

      # LANG=C sh ./

      c. Follow the instructions in the SDK installation wizard.

      d. Make sure sdk was updated properly by checking the sdk version (works only for for Billing 5.4.15 and later versions):

      rpm -qa |grep sdk
  3. Rebuild incompatible plug-ins.

    a. In the development environment, change directory to the plug-in's one (in our example, MYTEST):

        # cd ~/DomainPlugins/MYTEST

    b. Install the project build files with this command:

        # waf install

    c. Build the plug-in RPM with this command:

        # waf build --rpm

    d. The resulting RPM package will be located in the /root/rpmbuild/RPMS/x86_64/ directory.

    e. Repeat the steps for each incompatible plug-in.

  4. Perform the additional steps to pass the precheck.

    • In case of upgrading to 6.0.x and 7.0.x, remove all custom plug-in packages (RPMs) manually before the upgrade procedure.
    • In case of upgrading to earlier Billing versions, manually increase the versions of the plug-ins, and this will allow to pass approve the Third-party plug-ins pre-check. To change the version of a plug-in, do the following:

      a. Log in to PCP, switch to Billing.

      b. Open System > Information (or System Information > Support for versions 5.5 and earlier) and click 'View add-ons'. Plug-ins are displayed in the 'Add-ons' list, where each incompatible plug-in has the empty 'Version' field.

      c. Select the plug-in from the list by clicking on the respective link in the 'Name' column. The add-on's details are displayed.

      d. Click 'Edit'. The plug-in's details are displayed for editing.

      e. In the 'Version' field, enter the new version of the plug-in (the same exact version the new update has; for example, in case of upgrading to Billing 6.0, the update name should be of the following format: 6.0.6-123).

      f. Save the changes. The new version entered will be treated as a confirmation that the plug-in is compatible.

      g. Repeat the steps for each incompatible plug-in.

  5. Perform the upgrade.
  6. Install the rebuilt plug-in packages.

    Install the rebuilt RPM packages (the ones you re-built in the development environment) to the Billing application server by running the command rpm -Uvh <rpm-name>. For example:

         rpm -Uvh bm-domreg-plugin-mytest-1.0.0-001.x86_64.rpm

    For more details on plug-in installation, refer to the Domain Plug-In SDK guide of the respective version of the product.

  7. Run the configuration script.

    On the Billing application server, run the configuration script as follows:

    • If you have upgraded to version 7.0,

    • If you have upgraded to a version 6.0.x and earlier,


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