Article ID: 115995, created on Apr 21, 2013, last review on May 11, 2014

  • Applies to:
  • Operations Automation

The article provides information about known issues and troubleshooting of the following Hosted Exchange services in POA-managed environment:

  • Autodiscover
  • Offline Address Book
  • Mailboxes
  • Public Folders

Troubleshooting Hosted Exchange services

Supported products

Best practices

Known issues:


Public folders

Outlook, OWA

Offline Address Book (OAB)

Wireless services (BlackBerry, Active Sync)


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