Article ID: 115746, created on Mar 18, 2013, last review on May 8, 2014

  • Applies to:
  • Business Automation 5.4


If you have customized online store templates "c2u_prices," "neworder," "pp_list," or "pp_select," then additional configuration is needed to activate the Deposit functionality for the Online Store.


This occurs because customized layout templates cannot be updated automatically during an upgrade. The templates should be updated manually as described below.


1. Open the PBA DB console.

2. Find which Online Stores under which Vendors are affected. Execute the following SQL statement:

select "StorePackage"."AccountID", "StoreLayout"."StoreID" from "StorePackage" inner join "StoreLayout" on "StorePackage"."StoreID" = "StoreLayout"."StoreID" where "StoreLayout"."LayoutID" in (‘c2u_prices’, ‘neworder’, ‘pp_link’, ‘pp_select’) order by "StorePackage"."AccountID";

3. Go through the list of affected Vendors (the first column of the output). Log in under the Vendor to the PBA CP.

4. For each affected StoreID (the second column of the output), do the following:

5. Go to Top > Product Director > Online Store Manager > Stores. Select the Store for editing.

6. Go to Top > Product Director > Online Store Manager > Layout Templates.

7. Find the c2u_prices template in the list. Open it.

8. Click "Edit."

9. Make changes in the template as shown in the attached file. Add the lines starting with "+" and remove the lines that start with "-".

10. Save changes.

11. Repeat steps 7 through 10 for the templates neworderpp_link, and pp_select in turn.

12. Repeat steps 2 through 11 for all Online Stores selected in Step 2.

13. After completing these steps, you will be able to use the initial deposit in the Online Store. Changes will apply after Online Store synchronization.


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