Article ID: 115568, created on Feb 18, 2013, last review on Aug 12, 2014

  • Applies to:
  • Automation

Release Notes

New Features and Capabilities

  • Billing for VoIP Calls Is Supported
  • Support for Multiple Lines on Phones Is Added
  • 'Weighted Call Distribution' Routing Method Is Supported for Hunt Groups
  • Busy Lamp Field Service Is Supported
  • Session Border Controllers Are Supported
  • New BroadSoft BroadWorks Versions Are Supported


  • New Field Is Added to Emergency Locations
  • Ability to View Emergency Location Information of Hosted PBX Users Is Added

Dependences and Pre-Requisites

The Hosted BroadWorks Application Package requires:

- POA 5.4.10 or higher
- PBA 5.4.4 or higher

Fixed Issues

APSA-4445 "No answer" settings of hunt groups do not allow specifying the "Forward Calls to Number" field unless the timer is set
APSA-4309 Include the instructions on recording greetings for auto-attendants through phones
APSA-4307 An unforeseen error on creating a new user
APSA-4216 An auto-attendant allows creating a first-order loop
APSA-1155 Alternative phone devices are not shown in MyCP
APSA-1001 The "Auto-Configuration Server" section is shown in MyCP


To obtain the current version or updates of the Hosted BroadWorks Application Package, contact your Parallels representative.


To install the Hosted BroadWorks Application, use the instructions provided in the PA BroadWorks Integration Provider's Guide.

All BroadWorks Integration Release Notes


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