Article ID: 115492, created on Feb 1, 2013, last review on Sep 14, 2015

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4

Question

A customer added the domain customer.com in OA and created website on it using Linux or Windows Shared Hosting service. A customer wants to create and manage alias for their http://customer.com website in OA Control Panel as http://new-customer.com. Is it possible?

Answer

The ability to create website aliases for Linux and Windows shared hosting is available since OA 5.4 Update 10.

Note: in OA 5.4 the Domain Aliases feature works only in the Linux Shared Hosting Standard service and does not work in the Linux Shared Hosting NG service. In OA 5.5 it works for both types of Linux shared hosting.

In OA < 5.4.10 website alias may be created through the Domain Parking service using 'Frame Forwarding' or 'Standard Forwarding' resources. So, provider needs to include resource based on the Parked domains Resource Class in OA Service Template.

A customer may create website based on the customer.com domain, then add the new-customer.com domain in OA Customer CP and provision Frame Forwarding or Standard Forwarding service on it so that the http://new-customer.com website will be forwarded to http://customer.com.

The main difference between two types of forwarding is the URL which will be displayed in web browser when visiting forwarded domain. In case Standard Forwarding is used and visitor opens http://new-customer.com, the web browser will show http://customer.com. In case Frame Forwarding is used and visitor opens http://new-customer.com, the target website http://customer.com will be opened in browser frame and browser will show http://new-customer.com URL.

Search Words

Website Alias

caea8340e2d186a540518d08602aa065 5356b422f65bdad1c3e9edca5d74a1ae e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e ac82ce33439a9c1feec4ff4f2f638899

Email subscription for changes to this article
Save as PDF