A customer ordered domain with hosting subscription in PBA Online Store. Order provisioning failed in PBA.
As a result, the domain purchased with hosting subscription was not added to POA and remains in 'Prepared' status in PBA.
In hosting subscription properties on the Service Status History tab in PBA Provider Control Panel one of the following error messages is displayed:
Default Domain creation failed: Parallels Operations Automation error #extype_id #11, module_id #Hosting, There is no Apache, IIS or Exchange hosting associated with subscription #1000001or
An attempt to call external for name servers failed. Parallels Operations Automation error #extype_id #11, module_id #Hosting, There is no Apache, IIS or Exchange hosting associated with subscription #1000001. Domain status:Prepared
Service Template or Service Plan is configured incorrectly.
There 2 ways to solve the problem, they depend on Provider's model of services selling.
If your intention is to be able to sell domains with hosting subscriptions that do not include Apache, IIS or Exchange services, change Service Template settings in PBA to allow not binding purchased domains to hosting services.