Article ID: 115367, created on Dec 28, 2012, last review on Nov 24, 2014

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5

Symptoms

  1. Service Node registration fails with one of the following errors:

    Request has been timed out, details:
    system exception, ID 'IDL:omg.org/CORBA/TIMEOUT:1.0'
    TAO exception, minor code = 3e (timeout during recv; low 7 bits of errno: 62 Timer expired), completed = MAYBE
    
    destination server is unreachable
    
  2. Service node registration fails with error:

    taskInstallAgent on OBJREF:SharedNodeRegistrator:0:WindowsNodeRegistratorPrivate:0
    
    Failed to execute command 'PAgent.exe'. Check logs in 'c:\POA_Deploy' at host '<host_ip_address>' for more details about the reasons of failure.
    

    In C:\POA_Deploy\agent-installation.log on the service node in question the following error is presented:

    MSI (s) (E4!54) [11:24:05:725]: Product: POA Agent -- POA Error: Registration host error.
    (ExSystem) errcode = 6
    The operation can not be completed because the following component is missing or is not running: WindowsNodeRegistrator (sc_name '', sc_id #25):         RET_FAILURE_EX_SYSTEM.
    

Cause

Requests from PPA Management Node are blocked by the iptables.

# iptables -L
Chain INPUT (policy ACCEPT)
target     prot opt source               destination         
ACCEPT     all  --  anywhere             anywhere            state RELATED,ESTABLISHED 
ACCEPT     icmp --  anywhere             anywhere            
ACCEPT     all  --  anywhere             anywhere            
REJECT     all  --  anywhere             anywhere            reject-with icmp-host-prohibited     

Chain FORWARD (policy ACCEPT)
target     prot opt source               destination         
REJECT     all  --  anywhere             anywhere            reject-with icmp-host-prohibited 

Chain OUTPUT (policy ACCEPT)
target     prot opt source               destination

Resolution

  1. Open all neccesary ports according to the article.

  2. Afterwards re-run tasks for the Service Node registration.

Search Words

windows 2012 r2 node

agent install

CORBA

e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065 33a70544d00d562bbc5b17762c4ed2b3 c1ecc6010feff26cb42d1d14a7881dd6

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