Since the moment of installation, the Parallels Premium Outbound Antispam mail statistics are empty, i.e., 0 (zero) messages processed.
This issue is reproted as fixed since Plesk 11.0.9 MU#35
The issue is sometimes caused by the way PHP is configured on the server:
“safe_mode=on” Some functions are disabled in “php.ini” (disable_functions = dl, exec, passthru, pcntl_exec, posix_kill, posix_mkfifo, posix_setuid, proc_close, proc_open, proc_terminate, shell_exec, system, ftp_exec, leak, posix_setpgid, posix_setsid, proc_get_status, proc_nice, show_source).
The issue will be fixed in a future update for which a new Knowledgebase article will be created. You may subscribe to new articles on Parallels Plesk Panel products if you wish to receive notifications about their creation.
As a workaround following instructions may be used:
ctoblogs.php script so that it uses the Parallels Plesk Panel PHP engine:
Back up the script:
# cp /opt/ctch/ctoblogs.php /opt/ctch/ctoblogs.php.orig
Open it for editing and change this line:
Remove previous stats:
# rm -rf /var/log/ctchob/*
When statistics are calculated manually, the .part file gets overwritten and the lastepoch gets changed. That is why it is not recommended to run this script manually.