Article ID: 115050, created on Oct 29, 2012, last review on May 4, 2014

  • Applies to:
  • Plesk Automation

Symptoms

PVC container is used as a Apache Service Node in Parallels Plesk Automation (PPA). Web hosting for the domain with the dedicated IP address was provisioned on this PVC container.

Browser fails to open this domain with the error:
Unable to connect

Cause

PPA does not support automatic dedicated IP address assignment on the PVC container.

Resolution

Change the IP address of the domain to shared.

To workaround this problem and leave dedicated IP address for the domain use the following instruction:

1. Login on the PVC container and remove the assigned dedicated IP address from the interface.
# ip addr del IP_ADDRESS dev venet0
2. Then login to the PVC hardware node and assign this IP address from the PVC hardware node on the container:
# vzctl set CTID --ipadd IP_ADDRESS --save

After that you should be able to browse domain.

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