Article ID: 114869, created on Oct 1, 2012, last review on Dec 24, 2015

  • Applies to:
  • Business Automation
  • APS 2.x

Symptoms

An operation on a subscription fails in BA Control Panel with the error message 'cast to numeric type on NULL value' like in the example below:

[../../../../usr/local/stellart/include/stlrt/type/numeric.hpp:25] cast to numeric type on NULL value Backtrace: /usr/local/stellart/lib64/libstlrt.so(+0x71641)
[0x7f15f77cb641] /usr/local/stellart/lib64/libstlrt.so(_ZN9ExceptionC1EPKciS1_ii+0xba)
[0x7f15f77cc00a] /usr/local/stellart/lib64/libstlrt.so (_ZN5STLRT4Type9ExceptionC2EPKciRKN9Exception4CodeE+0x19)
..........

The error message also may say 'cast to bool type on NULL value' as in the example below:

[13-01-25 15:49:48.984 ADict       TH03276 NTE] Language::get("[C:\Users\buildbot\home\stellart-2.5.2-X86\stlrt/type/bool.hpp:23] cast to bool type on NULL value") = NOTFOUND
[13-01-25 15:49:48.984 Worker1.235 TH03276 NTE] ExceptionResult: [C:\Users\buildbot\home\stellart-2.5.2-X86\stlrt/type/bool.hpp:23] cast to bool type on NULL value

It may be any operation on subscription that failed such as:

  • put subscription on hold or release from hold

  • renew subscription

  • change subscription expiration date

  • cancel subscription

  • order additional resources

  • and so on

Cause

Data is inconsistent in BA database for the problem subscription - some fields contain NULL value which cannot be converted to numeric or bool type as BA says in the error message.

Resolution

Contact the Odin Support Team to resolve the problem and find root cause of database inconsistency.

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