Article ID: 114691, created on Aug 30, 2012, last review on Aug 23, 2015

  • Applies to:
  • Operations Automation

Release Notes

Full release notes can be downloaded here.

Functional Changes

  1. Office 365 Gateway Installation and Upgrade Procedures Are Automated.
  2. Multiple Office 365 Gateway Applications
  3. Improved User Seat Downgrade Report
  4. New 'Administration' Screen Is Added
  5. Synchronization with Microsoft Online Services Portal Is Supported
  6. New Languages Are Supported

Fixed Issues

APS-10375 Auto-conversion of long Mexican state names to 2-letter codes
APS-10427 Office 365 user has unknown status
APS-10050 Instruction about o365-whois script is not complete in PA Office 365 Integration Provider's Guide
APS-10026 Expired trial subscription cannot be enabled in Office 365 and this blocks other operations with Application Instance
APS-10025 Downgrade requests should be removed on subscription cancellation
APS-9946 Admin user should also be disabled when PA subscription is disabled and "Subscription Disabling Behavior" = "Disable users only"
APS-9941 Certificate private key is not secure accessible
APS-9931 TestConnectivity method in MOSI Gateway does not return any data
APS-9901 Need to modify script for downgrade requests
APS-8832 'Index was out of range' error in case of user with no offers exists
APS-8430 Lack of information about how to configure trial Office 365 offers
APS-7247 Office 365 user cannot access SharePoint
APS-7234 'Create Office 365 customer account' tasks fail with constraint violation errors

Dependencies and Pre-Requisites

The Microsoft Office 365 Application Package requires POA 5.4 or later.

Obtaining

The Microsoft Office 365 Application Package can be downloaded here.

Installation

To install the Microsoft Office 365 Application, use the instructions provided in the PA Office 365 Integration Provider's Guide.

Upgrade Procedure

To upgrade an existing installation of the Microsoft Office 365 Application, perform the following steps:

Upgrading Office 365 Gateway Application

  1. Identify the required Office 365 Gateway Application:

    Important: A single PA installation may use several Office 365 Gateway Applications on an Office 365 Gateway Host. So, you must identify and upgrade each Office 365 Gateway Application separately.

    a. Log in to PA Provider Control Panel, go to Top > Service Director > Application Manager > Applications.

    b. Click on the name of the required Office 365 Application, and then select the Resource Types tab.

    c. Click on the name of the required Office 365 Application Resource Type.

    d. Select the Activation Parameters tab, and then select the Global settings subtab.

    e. See the value of the URL for MOSI Connector global setting. It is structured in the following way: https://Office365GatewayHostName/Office365GatewayApplicationName/HTTPEndpoint.aspx.

    f. Write down the values of the Office365GatewayHostName and Office365GatewayApplicationName parameters.

    g. Obtain the IP address to which the Office365GatewayHostName is resolved via DNS.

  2. Log on to the required Office 365 Gateway Host as Administrator via RDP.
  3. Open the Internet Information Services (IIS) Manager.
  4. Select the site, which has the IP address obtained at step 1. Write down the name and IP address of the site.
  5. Select the application, which has the name obtained at step 1.
  6. Validate that the selected application is the required Office 365 Gateway Application:

    a. Right-click the application item and click the Explore menu item in the context menu.

    b. Verify that the SubscriptionEvents.svc file is listed among others in the displayed application root directory.

    Important: If there is no the SubscriptionEvents.svc file, contact Parallels support.

  7. Upgrade the required Office 365 Gateway Application:

    a. Put the Microsoft Office 365 Application Package on the Office 365 Gateway Host.

    b. Extract the Web.zip file from the Microsoft Office 365 Application Package.

    c. Unpack the Web.zip file.

    d. Start the Windows PowerShell Console and go to the directory where the content of the Web.zip file is placed.

    e. Execute the setup.ps1 -SiteName Office 365 Gateway site name –IPAddress IP address of the Office 365 Gateway site -GatewayAppName Office 365 Gateway Application name command.

    Note: You may use the -MOSIBaseURL, -MOSIBillingID, -MOSIMxRecordType, -MOSIClientCertSubject options to override the appropriate MOSI settings of the installed Office 365 Gateway and Office 365 Callbacks-Dispatcher Applications.

Upgrading Office 365 Callbacks-Dispatcher Application

Important: If your PA installation uses the Single Office 365 Gateway Application topology, skip the steps provided below. To learn more about the supported topologies, refer to PA Office 365 Integration Provider's Guide >> Deploying Office 365 Application > Preparing Provisioning Gateway Host and Office 365 Gateway Host > Office 365 Gateway Host.

  1. Identify the required Office 365 Callbacks-Dispatcher Application:

    a. Obtain the URL specified in your syndication agreement with Microsoft. The URL is structured in the following way: https://Office365GatewayHostName/Office365Callbacks-DispatcherApplicationName/

    b. Write down the values of the Office365GatewayHostName and Office365Callbacks-DispatcherApplicationName parameters.

    c. Obtain the IP address to which the Office365GatewayHostName is resolved via DNS.

  2. Log in to the required Office 365 Gateway as Administrator via RDP.
  3. Open the Internet Information Services (IIS) Manager.
  4. Select the site, which has the IP address obtained at step 1. Write down the name and IP address of the site.
  5. Select the application, which has the name obtained at step 1.
  6. Validate that the selected application is the required Office 365 Callbacks-Dispatcher Application:

    a. Right-click the application item and click the Explore menu item in the context menu.

    b. Verify that the Callbacks.svc file is listed among others in the displayed application root directory.

    Important: If there is no the Callbacks.svc file, contact Parallels support.

  7. Upgrade the required Office 365 Callbacks-Dispatcher Application:

    a. Put the Microsoft Office 365 Application Package on the Office 365 Gateway Host.

    b. Extract the Web.zip file from the Microsoft Office 365 Application Package.

    c. Unpack the Web.zip file.

    d. Start the Windows PowerShell Console and go to the directory where the content of the Web.zip file is placed.

    e. Execute the setup.ps1 -SiteName Office 365 Gateway site name –IPAddress IP address of the Office 365 Gateway site -DispatcherAppName Office 365 Callbacks-Dispatcher Application name command.

    Note: You may use the -MOSIBaseURL, -MOSIBillingID, -MOSIMxRecordType, -MOSIClientCertSubject options to override the appropriate MOSI settings of the installed Office 365 Gateway and Office 365 Callbacks-Dispatcher Applications.

  8. Check your syndication agreement with Microsoft. If you provided to Microsoft the URL where a file name was specified (https://office365.provider.com/Office365/SubscriptionEvents.svc), you must perform the following actions:

    a. In the Internet Information Services (IIS) Manager, select the Office 365 Callbacks-Dispatcher Application.

    b. Right-click the application item and click the Explore menu item in the context menu.

    c. Create a copy of the Callbacks.svc file. Rename the copy to SubscriptionEvents.svc.

Upgrading Microsoft Office 365 Application

  1. Import the Microsoft Office 365 Application Package to PA. See POA Provider's Guide >> Application Hosting > Managing Applications > Importing Application for details.
  2. In the Office 365 Application Resource Types, set the Autoprovisioning parameter to Yes for the Application service "Administration".
  3. Upgrade existing Microsoft Office 365 Application instances. See POA Provider's Guide >> Application Hosting > Bulk Application Upgrades for details.
  4. If the 'Downgrade Reports' script is configured on your installation, validate that all offer mappings correspond to your syndication agreement. See the 114227 KB article for details.

All Office 365 Integration Release Notes

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