Article ID: 113994, created on May 29, 2012, last review on Aug 12, 2014

  • Applies to:
  • Operations Automation

Check Microsoft Hosted services

Hosted Dynamics CRM Services state, Users and Organizations

Hosted Dynamics CRM services are managed in POA Provider Control Panel at
  • Top > Service Director > Hosted Dynamics CRM > Services
  • Top > Service Director > Hosted Dynamics CRM > Users
  • Top > Service Director > Hosted Dynamics CRM > Organizations

Check the state of Hosted Dynamics CRM Services, Users, and Organizations on regular basis to find out if there are any issues with Dynamics CRM provisioning which could affect customer subscriptions. Subsequent failures of a service as well as multiple user/organizations that are not in a Ready state indicate that the system is not healthy.

Office Communications Users and Organizations

Go to Top > Service Director > Office Communications > Users/Organizations to manage Microsoft Office Communications services.

Keep an eye on status of Office Communications Users and Organizations. To participate in calls and conferences, OCS clients should stay Ready and Active.

Additional information

See the global article #113946 Parallels Automation Maintenance Guide for checking other important settings.

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