Article ID: 113948, created on May 23, 2012, last review on Aug 12, 2014

  • Applies to:
  • Operations Automation

System properties

There is a set of global system parameters (also known as System Properties) that are applied to the whole POA installation and affect general workflow. They may be configured in POA Provider Control Panel at Top > System Director > Configuration Manager > System Properties > General.

Keep in mind the following notes configuring system properties:
  • Some system properties may be modified by Provider only, others by Provider or Reseller
  • The most system properties may be either enabled or disabled while others may be set to the desired values
  • If POA is integrated with PBA-E then the following system properties are disabled and cannot be modified even by Provider as corresponding objects must be managed solely through PBA-E:
    • Subscriptions management from POA UI
    • Resellers management from POA UI
    • Customers management from POA UI
  • The tab CCP Layout allows Provider to configure Customer Control Panel
  • The tab MyCP allows Provider to configure My Control Panel (control panel of service users)

These important system properties need to be configured properly (especially in case POA is integrated with PBA-E):
  • Send asynchronous event notifications to Billing
  • Allow to move domains between subscriptions
  • Allow to use services from different subscriptions on domain
  • Ability to add domains from customer CP
  • Ability to remove domains from customer CP

Refer to POA Provider's Guide for more details about configuring system properties, chapter Managing Accounts > Configuring Your Account > Configuring System Properties (POA 5.4).

Interface settings

Configure interface-related and display options at Top > System Director > Configuration Manager > Interface Settings:
  • Login screen language
  • List of available languages
  • Error reporting mode
  • Units of measurement
  • Address layout
  • Regional settings

Custom Menu Manager

Configure the POA menu structure as it will be displayed on the Customer Control Panel at Top > System Director > Configuration Manager > Custom Menu Manager > CCP Menu Structure:
  • Enable/disable elements of POA Customer CP
  • Bind menu items to a specific Service Template(s)
  • Create custom menu items

Auto-generated names

Define the template for generating the name of organizational unit (OU) in Active Directory, where objects (users, groups, etc.) provisioned by a subscription will be created. The following placeholders may be used: ${subscription_id}, ${account_id}, ${company_name}, ${unique}. If ${unique} placeholder is not specified, it will be implicitly appended to the end of template.

Provider may define custom template for generatiing the name of OU or select one of the existing ones:
  • S${subscription_id}${unique}‎
  • S${account_id}${unique}‎
  • ${company_name}${unique}
Advice: select subscription ID based template, in this case POA will create OUs using ID of customer subscription and it will be easy to find needed OU using Active Directory management tools since all subscriptions have unique ID in POA.

Additional information

See the global article #113946 Parallels Automation Maintenance Guide for checking other important settings.

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