Article ID: 113851, created on May 10, 2012, last review on Apr 6, 2016

  • Applies to:
  • Operations Automation

Symptoms

OA task Fix all-domain mailnames entries in LDAP fails with timeout error like in the example below:

Task ID 1234567
Queue name      ldap_alldomain_entries_serializer
Task name       Fix all-domain mailnames entries in LDAP
Task description        Task that fix LDAP all-domain mailname entries, starting from mailname: 1001
Queue status    Failed
Start not earlier than  May-05-2012 07:32
Method name     taskFixAllDomainsInLDAP on SCREF:QmailCluster:0
Last execution output   Request has been timed out, details:
system exception, ID 'IDL:omg.org/CORBA/TIMEOUT:1.0'
TAO exception, minor code = 3e (timeout during recv; low 7 bits of errno: 62 Timer expired), completed = MAYBE

Cause

LDAP database is inconsistent.

Resolution

Recover and re-index LDAP database on LDAP server used by clustered qmail service in OA using the following steps:

  1. Stop LDAP server:

    # service ldap stop
    
  2. Move temporary files:

    # mv /var/lib/ldap/__* /tmp/
    
  3. Recover LDAP database:

    # cd /var/lib/ldap/
    # slapd_db_recover
    
  4. Re-index LDAP database:

    # slapindex
    
  5. Fix files ownership:

    # chown -R ldap:ldap /var/lib/ldap/
    
  6. Start LDAP server:

    # service ldap start
    

Search Words

taskFixAllDomainsInLDAP

slapindex

qmail

ldap

timeout during recv; low 7 bits of errno: 62 Timer expired

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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