Article ID: 113224, created on Jan 26, 2012, last review on May 3, 2015

  • Applies to:
  • Operations Automation 5.x
  • Operations Automation 2.x

Symptoms


Windows provisioning tasks fail with the following error: "DCOM was unable to communicate with the computer MPS01 using any of the configured protocols."

The following error is logged in the Event Log on the Windows server to which customer service is being provided:Event Type:        Error
Event Source:         DCOM
Event Category:       None
Event ID:             10009
Date:                 2010-2-22
Time:                 10:02:07
User:                 N/A
Computer:             <Computer Name>
Description:
DCOM was unable to communicate with the computer <Target Computer Name> using any of the configured protocols.


Resolution

1. Gain a basic understanding of the MPF architecture by reading the article: Microsoft Provisioning System Component Overview.

2. Perform troubleshooting according to the article: How to troubleshoot DCOM 10009 error logged in system event?

5356b422f65bdad1c3e9edca5d74a1ae 2554725ed606193dd9bbce21365bed4e 80fcf07a72a3fc2739554dff85ce8fe7 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF