Article ID: 113110, created on Jan 11, 2012, last review on May 4, 2014

  • Applies to:
  • Operations Automation 5.x
  • Operations Automation 2.x


The root folder for customers' public folders contains numbers. Customer wants to include their company name instead of numbers in the root public folder name.


POA is configured to use subscription IDs or account IDs in order to form the unique name of the root folder for the public folders of an Exchange organization.


Change the root public folder name template so that folder names are based on customers' company names at Top > Service Director > Hosted Exchange Manager > Exchange Settings.
In the "Root public folder template," specify the following value:${company_name}${unique}
This configuration will change the template, but previously created root folders will remain unchanged.

See also

 Configuring Exchange Manager Settings chapter from the POA Providers Guide


2554725ed606193dd9bbce21365bed4e 5356b422f65bdad1c3e9edca5d74a1ae 80fcf07a72a3fc2739554dff85ce8fe7 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF