Article ID: 112965, created on Dec 8, 2011, last review on Aug 5, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5
  • APS


During provisioning of Virtuozzo Container subscription, one or more EZ application templates of Plesk Panel are not installed. For example:

Top > Service Director > Virtuozzo Manager > Containers > %ctid% > Applications

661 Pp10 webmail 00000000   Error Error

OBAS log file (/var/log/hspc/hspc.log) contains the following error:

[WARN] [10824] [HSPC::VZAgent::Common::error] VZA error occurs: Can not install packages: ' vzpkg install -q %ctid% .pp10-webmail' exec failed - Error: Package is not found
Error: /usr/share/vzyum/bin/yum failed, exitcode=1


The error might be caused by following reasons:

  1. Application template is missing on the HW node or not synchronized with OBAS.
  2. Application templates, which contain auxiliary parts of Plesk Panel (such as .pp10-migration, .pp10-postfix, or .pp10-webmail), require that the main Plesk Panel application template (.pp10) is installed first and in the same transaction.


  1. Verify application template is installed in HW node and is synchronized.

  2. Edit the property of each auxiliary Plesk Panel application template and configure the corresponding dependencies as shown in the below screenshot:

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