Article ID: 112548, created on Oct 17, 2011, last review on Aug 20, 2014

  • Applies to:
  • Business Automation 5.5
  • Business Automation 5.4

Symptoms

Order is stuck in "No Payment Method Attached" status even though payment is actually created for it.

Cause

All transitions from NP (Payment Method not Attached) status in order flow are set to Manual. Check PBA-E Home > System> Settings > Order Processing > All Order Flows > select needed Order Flow > select needed Order Type > Order Flow Transitions, search for NP in From column.

Resolution

Edit NP -> I3 transition in needed order flow and set:

Order Flow Handler  BM  OF_CreatePaymentExc
Transition Type On Event

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