Article ID: 112346, created on Sep 21, 2011, last review on May 9, 2014

  • Applies to:
  • Operations Automation

Symptoms


The System Property 'Allow using of IP address in MX records' is disabled, however MX records for the newly created domains do still point to IP addresses.

Cause


The System Property 'Allow using of IP address in MX records' only takes effect during manual DNS record creation by a customer. It is not taken into account during automatic DNS record creation during a service assignment. In such cases information from the corresponding (Qmail or Exchange) service branding is taken.

Resolution


Edit Qmail or Exchange hosting branding configuration at  Top > Marketing Director > Branding Manager > Brands > cp.vendor.com > Service Branding and set appropriate distinguished name.

See also

 Branding Qmail -- POA Providers Guide, page 340
Branding Exchange -- POA Providers Guide, pages 341-367
POA

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