Article ID: 112289, created on Sep 15, 2011, last review on Apr 16, 2012

  • Applies to:
  • Business Automation 5.1

Symptoms

After an upgrade to PBA-E version 5.1, it is no longer possible to switch to the PBA-E Control Panel by clicking on the Billing button from either the Provider or Customer Control Panel. The System prompts with an error: "Session expired" and terminates the current session.

Resolution

Clear your browser's cache and wipe cookies using steps from the articles Clear Your Browser's Cache and
How to Clear Your Browser's Cookies.

dc47a2d05ec4d64fb099e4dab79ce579 198398b282069eaf2d94a6af87dcb3ff 92711db0799e8aefe8e51f12dace0496 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF