Search for:

Available article translations:

Virtual machine does not receive IP address configured in PVA

Article ID: 112210, created on Sep 6, 2011, last review on Jan 23, 2015

  • Parallels Cloud Server
  • Parallels Virtual Automation


When using the virtual machine creation wizard in the Parallels Virtual Automation Control Center, I have configured an IP address. However after provisioning, the virtual machine does not have any IP address.


Most likely, the virtual machine template used for the virtual machine creation does not have Parallels Tools installed. It is necessary to install or update Parallels Tools to match Parallels Server Bare Metal version to be able to configure IP address from PVA interface.

de15ebe36a547439f84e5981418f36c7 2897d76d56d2010f4e3a28f864d69223 bf1c3a170005eae151f49ba2720abde9

Was this article helpful?
Tell us how we may improve it.
Yes No
Server Virtualization
- Odin Cloud Server
- Odin Containers for Windows 6.0
- Odin Virtuozzo Containers
- Odin Automation
- Odin Automation for Cloud Infrastructure
- Odin Business Automation Standard
- Odin Virtual Automation
- Odin Plesk Panel Suite
- Web Presence Builder
- Odin Plesk Automation
- Odin Small Business Panel
- Value-added Services for Hosters
- Odin Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification