Article ID: 111992, created on Aug 19, 2011, last review on Apr 17, 2012

  • Applies to:
  • Helm 3

Resolution

Please use attached application to collect Helm 3 statistics and report it directly to the Helm licensing server.

How to use the tool:
1. Run the tool in a Helm 3 control server:
Helm3ReportTool.exe
Note, the tool requires Microsoft .Net framework 2.0.
2. (optional) If the tool couldn’t send statistics to the server it shows corresponding error and writes the data to Helm3Stats.txt file. In that case please email the report file to Blake Tyra <blake@parallels.com>.

Additional information

The tool does not report any sensitive information. It collects number of domains, packages, accounts. See an example of the data in the attached Helm3Stats.txt file.

Typical output:
C:\Temp>Helm3ReportTool.exe

Helm(tm) 3 Statistics Report Tool, v1.1
---------------------------------------

Collecting statistics...
Reporting statistics...
Success! Thank you for your help.

Press any key to exit...

Attachments

110556ad4b9f1c73a3682661cd1dca89 152090ff5e9a05ea7e1cf0c248449638 6311ae17c1ee52b36e68aaf4ad066387

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