Article ID: 111902, created on Aug 16, 2011, last review on Apr 25, 2014

  • Applies to:
  • Odin Business Automation Standard

Symptoms

Customer purchased Plesk Client hosting plan or Plesk Domain hosting plan. Under the Plesk subscription additional domains were created, but they do not appear in PBA-S Provider CP > Service Director > Plesk Manager > domains.

Cause

Additional domains created on the hosting subscription in Plesk are not listed as auxiliary domains.

Resolution

PBA-S only manages DNS zones for the additional domains creates on the hosting subscription in Plesk.

Addtional domains can be found at the subscription properties under 'Domains' tab.
PBA-S Provider CP > Account Director > Subscription Manager > select subscriptions > switch to the Domains tab.

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