Article ID: 111838, created on Aug 9, 2011, last review on Jan 28, 2016

  • Applies to:
  • Business Automation 5.1

Resolution

There are two ways to send crash reports (crash dumps) to Parallels - manual and automatic.

Manual way.

  • Log into PBA-E Management Node by SSH
  • Run the command

# /usr/local/bm/bin/cepreportcmd crash


The command above will find all crash dumps in the folder /usr/local/bm/var/dump and send them to Parallels.

Automatic way.

  • Log into PBA-E Provider Control Panel
  • Go to Top > System Information > Parallels Reporting
  • Set the parameter Reporting Enabled in the section Crash Dumps Reporting to Yes

Crash dumps will be sent by the periodic task Send Crash Report which is being run every 1 hour by default. One may adjust period of the task in PBA-E Task Manager at Top > Configuration Director > Event Manager Settings > Scheduler.

dc47a2d05ec4d64fb099e4dab79ce579 198398b282069eaf2d94a6af87dcb3ff 92711db0799e8aefe8e51f12dace0496 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF