ResolutionThere are two ways to send crash reports (crash dumps) to Parallels - manual and automatic.
- Log into PBA-E Management Node by SSH
- Run the command
# /usr/local/bm/bin/cepreportcmd crash
The command above will find all crash dumps in the folder /usr/local/bm/var/dump and send them to Parallels.
- Log into PBA-E Provider Control Panel
- Go to Top > System Information > Parallels Reporting
- Set the parameter Reporting Enabled in the section Crash Dumps Reporting to Yes
Crash dumps will be sent by the periodic task Send Crash Report which is being run every 1 hour by default. One may adjust period of the task in PBA-E Task Manager at Top > Configuration Director > Event Manager Settings > Scheduler.