Article ID: 111374, created on Jun 2, 2011, last review on May 11, 2014

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4


NG webspaces cannot be created. First tasks fail with:

Task name       Creating virtual host directory structure for domain service with ID 1595
Last execution output   User 'g100496' does not exist.


Pleskd is not properly restarted on Web Servers NG during upgrade. NSS plugin is not loaded into it, system users that are present in configuration database cannot be found.


Restart pleskd and shstg services :

# service pem restart && service shstg restart

on Web Servers, which are part of cluster.

Search Words

account not created


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