Article ID: 111370, created on Jun 2, 2011, last review on Apr 7, 2016

  • Applies to:
  • Operations Automation

Question

How can provider or reseller remove an existing item from the OA Customer Control Panel.

Answer

To remove a menu item from the OA CCP, (actually - to make it invisible for customers) follow these steps:

  1. Go to Top > System Director > Configuration Manager > Custom Menu Manager > CCP Menu Structure
  2. Select the check box(es) left to the item(s) you want to disable.
  3. Click the Disable button. The item will be marked as No in the Active column. This means the item will be invisible in the Customer Control Panel.

An alternative way to make the item invisible for customers is as follows:

  1. Go to Top > System Director > Configuration Manager > Custom Menu Manager > CCP Menu Structure
  2. Click the name of the item to disable.
  3. On the General tab, click the Disable button.

    As a result, the Active field will be set to No. This means that the item will be invisible in OA CCP.

In OA 5.5 and 6.0 path to these options is different: Top > System > Settings > Control Panels > Custom CP Navigation.

Search Words

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