Article ID: 111256, created on May 11, 2011, last review on May 11, 2014

  • Applies to:
  • Operations Automation


When you try to install Verisign SSL certificate in POA Customer CP you get the error:

Certificate can not be loaded.
Invalid certificate format

The certificate can not even be validated with the openssl utility:
# openssl x509 -in test.pem -text -noout
unable to load certificate


The certificate is packed in the PKCS#7 format. So, in order to resolve the issue, you need to convert the certificate using the following command:
# openssl pkcs7 -in test.pem -print_certs -out
After this, openssl will be able to read the certificate and it can be successfully uploaded in POA Customer Control Panel.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF