Article ID: 10034, created on Mar 5, 2011, last review on Aug 23, 2015

  • Applies to:
  • Operations Automation

Symptoms

VPS backup/migration task in OA fails with the following diagnostics:

-1: Connect failed:

Cause

This error occurs if PVA agent service on the Virtuozzo server with the container cannot establish data connection to the target node over the port 4435.

Resolution

Use tcpdump/windump (or Microsoft Network Monitor) tools on source hardware node to check if packets are reaching the target server. Check/configure firewall rules on PVC server in accordance with KB articles:

Virtuozzo for Linux - Which ports should be opened on Virtuozzo hardware node and Service Container

Virtuozzo for Windows - Which ports should be opened on Virtuozzo hardware node and Service VE

Search Words

Connect failed

backup VPS

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