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Article ID: 129011, created on Jun 23, 2016, last review on Jun 23, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

On hosting plan change Prorated based on the period option just offers every single period configured under Top > Billing Director > Settings > Subscription Periods, no matter what periods are configured in target or source hosting plans. The same is for the account change.

Cause

Such behavior was classified as the software issue PBAS-30321 and will be fixed in future OBAS releases.

Resolution

Please check actual billing periods configured for hosting plans involved before using the Prorated based on the period option.

Search Words

change subscription period

Prorated based on the period

billing period

subscription period

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